My boat had a load of Maggi Aqua4 chain (or whatever they called their G4 back then) that was original to its build in 2004. It was superior chain that I changed out in 2015. It was really only showing a bit of rust where the links connected, but I had the opportunity to replace it and wanted to lighten my ground tackle load. I purchased Maggi Aqua7 chain in a size smaller - 5/16”. It is essentially equivalent in strength to 3/8” G4 chain, and it saved me well over 100lbs on the foredeck.
However, after about a year on the boat the chain started showing alarming amounts of rust and corrosion
. Now, after a year and a half, I need to replace it ASAP. This is far to soon for this chain to rust away. The galvanizing on the Aqua7 is not the smooth, hard finish I had on the Aqua4. It is lumpier and seemingly softer. In any event, it is all gone and the bare surface of the chain is rusting. I have heard other reports that Maggi Aqua7 galvanizing does not stand up, and now I have first hand experience.
The most concerning part of this whole episode has been the response of the Maggi company to our issues. The premature corrosion issue was quickly acknowledged and a new chain promised… and promised and promised. But never delivered. Despite what I deem to be the best intentions of Maggi’s US supplier, I have to conclude that I have been given the runaround
, perhaps in an attempt to wear us down so we let it go and buy some competitor’s chain. If you want a sense of the degree of runaround we have been given, read the correspondence posted in our blog (since I do not seem able to post a file on this forum)
, which begins in April 2016 and ends in December 2016 with me basically saying “Bueller, Bueller?”
This is a major chain manufacturer and supplier to the marine industry. I think the boating public needs to know about the quality of the chain they are selling and the customer service that backs it up. I warned them I would write posts such as this and take other steps. This is one way in which the individual customer has some power in this internet age. So why not exercise it? Buy Maggi chain at your risk.https://svneko.com/